Train Operating Companies have launched consultations on the future of railway ticket offices.
Under these proposals, the ticket office windows at both Exmouth and Exeter Central will be closed between October 2023 and June 2024. At St David’s the number of ticket office windows will be reduced, with closure following by the end of 2024. The proposal is to move ticket office staff on to the concourse to assist passengers.
If you have views on these proposals, please submit your thoughts as part of the consultation.
Details of the plans for each of the 79 GWR stations affected are on our website www.gwr.com/haveyoursay – or click here – along with information on how to take part in the consultation through Transport Focus or London TravelWatch.
Mark Hopwood CBE | Managing Director | Great Western Railway
Milford House | 1 Milford Street | Swindon | SN1 1HL